We do not want to keep your money if you're not going to be able to stay. That said,
IN OVER 10 YEARS IN THE VACATION HOME RENTAL BUSINESS, TO DATE, WE NEVER HAVE HAD ONE PERSON REQUEST A REFUND! OUR VACATION HOMES RENT ALL THE TIME.
NO CANCELLATION/REFUNDS ARE ACCEPTED/ISSUED DUE TO WEATHER RELATED EVENTS EVEN IF THE AREA IS EXPERIENCING HEAVY RAIN, WIND, SNOW, ICE, POWER OUTAGES OR HEAT. Rental fees are non-refundable unless we are able to re-rent the property in which the entire amount of rental fees, up to what we are able to recover from re-renting, will be refunded. Adirondack Vacation LLC is not interested in retaining payment for services not rendered. We will do our very best to re-rent property for contracted dates. If replacement guest’s fees cover only a portion of original renter’s fees, that portion will be fully refunded. If we are unable to rent the property we will give you a credit for future stays that are on short notice within six days of the date of arrival so you'll never lose your money, you just need to stay in touch with us!